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Delivery & Refund Policies

Delivery Policy:
When an online order has been received by Embroidery Express, we will notify the customer as to when the shoes will be available for pick up at our retail store. Most shoes are in stock and may be picked up 48 hours after the order has been placed (during normal business hours), or can be shipped to customer address provided within 48 hours via FedEx. Those that are temporarily out of stock are usually available within two weeks.
- All sales are final
- Shoes can be exchanged for a better fit at Embroidery Express
- Delivery Method:
All shoes ordered will be held at Embroidery Express 18119 Town Center Drive Olney
Embroidery Express, LLC.
18119 Town Center Drive
Olney, Maryland 20832
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